Conditions d’utilisation

Terms of Service

Last Updated: April 19, 2026

Welcome to Vuluxy. These Terms of Service govern your use of our website and the purchase of our premium organizational products. By accessing our site or purchasing from us, you agree to be bound by the following terms.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

  • Specialization: Our store specializes in high-end jewelry boxes, watch organizers (including wood and aluminum variants), makeup storage, and eyewear cases.

  • Accuracy: We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be perfectly accurate.

  • Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Shipping and Delivery

  • Timeline: We are committed to prompt service. Our standard delivery window is 24 to 48 hours from the time the order is confirmed.

  • Logistics: While we aim for rapid delivery, please note that delivery times may be affected by external factors beyond our control (e.g., extreme weather or logistical delays in specific regions).

4. Payment Terms

We offer two primary methods of payment:

  • Cash on Delivery (COD): Payment must be made in full to the courier agent at the moment of delivery.

  • Card Payment: We accept major credit and debit cards. All card transactions are processed securely at the time of checkout.

5. Return and Refund Policy

Please inspect your order upon reception.

  • If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right.

  • Specific return windows and conditions apply to our organizers to ensure the hygiene and quality of our luxury items.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, slogans (including "L'art de vivre organisé avec élégance"), and images, is the property of Vuluxy and is protected by international copyright laws.

7. Limitation of Liability

Vuluxy shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use our products or website.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our brand is registered.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

Contact Information Questions about the Terms of Service should be sent to us at Contact@vuluxy.com.